Ready, Willing and Able?

Published on Monday, 01 October 2012. Posted in Press Releases

The Ombudsman's second Interim Report of 2012 is directed at the industry and specifically focuses on the commission-earning clauses used within estate agents' agency agreements.

Following The Property Ombudsman's renewed call for compulsory redress for letting agents in his Annual Report, his second Interim Report of 2012 is directed at the industry and specifically focuses on the commission-earning clauses used within estate agents' agency agreements.

Tandem Effort Supports Big Charity Bike Ride

Published on Monday, 30 July 2012. Posted in Press Releases

Tandem Effort Supports Big Charity Bike Ride

A national event by estate agents to help the homeless has been launched with the help of the Ombudsman and the Chairman of the Board.

The Property Ombudsman, Christopher Hamer, and Bill McClintock, chairman of the company that operates the ombudsman scheme, borrowed a tandem from Hayball Cyclesport in Winchester Street, Salisbury, so they could show joint support for a 3,000 mile charity bike ride around Britain.

TPO Canvasses Members over CMP

Published on Thursday, 14 June 2012. Posted in Press Releases

The Property Ombudsman Scheme (TPO) is canvassing member firms over the provision of Client Money Protection (CMP) insurance.

'Whilst membership of TPO requires all residential sales and letting agents to abide by the TPO Codes of Practice, have Professional Indemnity Insurance, and agents holding clients' money to deposit this money in a separate clients account, it does not currently require residential letting agents to hold CMP,' explains Bill McClintock, chairman of the TPO operating company who is circulating a consultation document to members.

Letting Agent Support Still Rising for the Property Ombudsman

Published on Monday, 23 April 2012. Posted in Press Releases

Lettings agents across the UK are continuing to show their support for The Property Ombudsman scheme (TPO), with more than 300 offices joining this year to take the total past 9,000.

'The Government continues to ignore pleas for residential letting agents to be regulated in the same way as sales agents, which we believe would raise standards across the industry,' says Gerry Fitzjohn, chief operating officer of TPO.

Annual Report 2011 – Press Release

Published on Tuesday, 13 March 2012. Posted in Press Releases

Letting agents, consumers and acceptable standards

Following another year which saw a further increase in letting complaints, The Property Ombudsman, Christopher Hamer, is renewing his call for standards to be raised across the lettings industry in his latest Annual Report.