Due to staff training the customer advice line will be closed from 3pm, Thursday 17 August and will re-open at 9am, Friday 18 August.

Free, impartial and independent service for the resolution of unresolved disputes between consumers and property agents.


View the 2016 Annual Report

For Consumers:

For Consumers


For consumer & agent complaint enquiries, please call : 01722 333306

For Agents:

For Agents


For membership, compliance and account enquiries, please call : 01722 335458

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