The Property Ombudsman

COVID-19 Updates Make a Complaint

Free, impartial and independent service, resolving disputes between Consumers and Property Agents since 1990.

We are taking calls from consumers and receiving new complaints and would encourage all customers to use our email address admin@tpos.co.uk and consumers to use our 'Make a Complaint' tool. Please be advised that because of the pandemic, cases may take longer than usual.

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