The Property Ombudsman scheme: free, fair & impartial redress

Free, impartial and independent service, resolving disputes between Consumers and Property Agents since 1990.

We are taking calls from consumers and receiving new complaints and would encourage all customers to use our email address admin@tpos.co.uk and consumers to use our 'Make a Complaint' tool.

The enquiry line will be closed between 09:00 - 09:30 on 1st and 3rd Thursday each month for staff training.

Correspondence Notice:

Consumers are reminded that postal enquiries may take longer to process whilst we are working from home. We encourage all enquiries to be sent to the following email address where possible: admin@tpos.co.uk.

Registered in England No: 3339975 - Registered Office: Milford House, 43 - 55 Milford Street, Salisbury, Wiltshire, SP1 2BP

The Property Ombudsman

COVID-19 Updates Make a Complaint

Free, impartial and independent service, resolving disputes between Consumers and Property Agents since 1990.

We are taking calls from consumers and receiving new complaints and would encourage all customers to use our email address admin@tpos.co.uk and consumers to use our 'Make a Complaint' tool.

The enquiry line will be closed between 09:00 - 09:30 on 1st and 3rd Thursday each month for staff training.

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