Autumn Uplift for TPO with new systems, new members and a new Board structure
The Property Ombudsman has been working on several key changes to both its Board and internal processes. These are changes which were flagged at TPO’s Conference in June and in trade articles and in the Annual Report earlier this year. As membership numbers grow following Ombudsman Services’ decision to withdraw redress to consumers in the property sector, the changes will support greater efficiency and effectiveness for both consumers and agents.