Stoke on Trent estate agent expelled from The Property Ombudsman owing a landlord nearly £5000

Published on Friday, 01 May 2020. Posted in Press Releases

Buyers, sellers, tenants and landlords in Stoke on Trent, Staffordshire, are being warned that a local estate and letting agent, SSM2 Limited (formerly Samuel Makepeace Limited), at the time trading as Samuel Makepeace Bespoke Estate Agents, has been expelled from The Property Ombudsman (TPO) scheme for owing a buyer £5,000. The Property Ombudsman has been made aware that the trading name has since been purchased by another individual and would like to make it clear that this press release does not pertain to the legal entity Samuel Makepeace Milton Limited (t/a Samuel Makepeace Bespoke Estate Agents).

EIGHT AGENTS EXPELLED FROM THE PROPERTY OMBUDSMAN

Published on Thursday, 30 April 2020. Posted in Press Releases

Eight estate and letting agents have been expelled from membership of The Property Ombudsman (TPO) after failing to comply with parts of the TPO Codes of Practice*. All of the agents have ceased trading, five are in liquidation and all have been referred to Trading Standards.

Tonbridge estate agent expelled from The Property Ombudsman owing a tenant £1,400

Published on Thursday, 30 April 2020. Posted in Press Releases

Buyers, sellers, tenants and landlords in Tonbridge, Kent, are being warned that a local estate and letting agent, The Olive Branch Estate Limited (trading as The Olive Branch), has been expelled from The Property Ombudsman (TPO) scheme owing a tenant £1,400. This means that the agent can no longer legally trade until the outstanding award is paid, although appears to have ceased trading. 

Ilford estate agent expelled from The Property Ombudsman owing a landlord £2,830

Published on Thursday, 30 April 2020. Posted in Press Releases

Buyers, sellers, tenants and landlords in Barkingside, Ilford, are being warned that a local estate and letting agent, Residential Asset Management Limited (trading as RAM), has been expelled from The Property Ombudsman (TPO) scheme owing a tenant £2,830. This means that the agent can no longer legally trade until the outstanding award is paid.

Covid-19 - TPO's Ongoing Service

Published on Tuesday, 24 March 2020. Posted in Press Releases

We have now made provisions for all staff to work from home. We are continuing to take calls from consumers (around 40 to 50 a day) and to receive new complaints. However, please be advised that because of the lockdown, all cases within our system will be given a three-week extension of time.

The Property Ombudsman responds to “No DSS” legal victories

Published on Wednesday, 04 March 2020. Posted in Press Releases

Following the legal victories of two tenants who have both won out-of-court settlements against "No DSS" letting agents, The Property Ombudsman (TPO) has issued a reminder to its member agents of their obligations not to discriminate. TPO has also confirmed it will consider obtaining Assured Advice and strengthening its Codes of Practice in the next update to clearly prohibit ‘No DSS’ clauses in rental advertisements.

Reading estate agent expelled from The Property Ombudsman owing a landlord nearly £5000

Published on Thursday, 20 February 2020. Posted in Press Releases

Buyers, sellers, tenants and landlords in Reading, are being warned that a local estate and letting agent, Concept Lettings Ltd (trading as Concept Sales & Lettings), has been expelled from The Property Ombudsman (TPO) scheme owing a landlord £4,704.79. This means that the agent can no longer legally trade until the outstanding award is paid.