All Inclusive
Complaint
Prior to renting the property the Tenant viewed accompanied by the Agent’s representative who explained to him that the rent included all bills. After the viewing, the Tenant asked the representative to confirm what he would have to pay, to which she responded that the weekly rent was due in advance and that all bills were included. Unsurprisingly, the Tenant was subsequently shocked to receive council tax bills which eventually culminated in a County Court judgement being made against him. The Agent’s response was that, as per the tenancy agreement, he was still required to pay the council tax.