TPO Canvasses Members over CMP

Published on Thursday, 14 June 2012. Posted in Press Releases

The Property Ombudsman Scheme (TPO) is canvassing member firms over the provision of Client Money Protection (CMP) insurance.

'Whilst membership of TPO requires all residential sales and letting agents to abide by the TPO Codes of Practice, have Professional Indemnity Insurance, and agents holding clients' money to deposit this money in a separate clients account, it does not currently require residential letting agents to hold CMP,' explains Bill McClintock, chairman of the TPO operating company who is circulating a consultation document to members.

Letting Agent Support Still Rising for the Property Ombudsman

Published on Monday, 23 April 2012. Posted in Press Releases

Lettings agents across the UK are continuing to show their support for The Property Ombudsman scheme (TPO), with more than 300 offices joining this year to take the total past 9,000.

'The Government continues to ignore pleas for residential letting agents to be regulated in the same way as sales agents, which we believe would raise standards across the industry,' says Gerry Fitzjohn, chief operating officer of TPO.

Annual Report 2011 – Press Release

Published on Tuesday, 13 March 2012. Posted in Press Releases

Letting agents, consumers and acceptable standards

Following another year which saw a further increase in letting complaints, The Property Ombudsman, Christopher Hamer, is renewing his call for standards to be raised across the lettings industry in his latest Annual Report.