Latest News from The Property Ombudsman Board:

Banning letting agent fees paid by tenants: TPO responds to Government consultation

Published on Monday, 05 June 2017.

The Property Omudsman (TPO) scheme has responded to the Government's consultation paper 'Banning letting agent fees paid by tenants'. The Department for Communities and Local Government (DCLG) launched a consultation in April to seek views on the implementation of a ban and on how the ban on letting agent fees paid by tenants in England should be implemented and enforced. 

Member newsletter (March 2017)

Published on Thursday, 30 March 2017.

Read the latest news from the Housing Minister and TPO's national letting fees campaign, which will be targeting two new locations over the coming weeks. This edition also highlights CTSI's national campaign to help more consumers find reputable firms and an interview with TPO's DSC Chair to highlight how her role is helping the scheme raise standards in the industry.

December 2016 Newsletter

Published on Wednesday, 21 December 2016.

This festive edition includes an important announcement about TPO's new Agent Portal that will transform the way we review the complaints and communicate with member agents. May we take this opportunity to wish you and your families a very merry Christmas and a happy New Year from everyone at The Property Ombudsman scheme.

Press Information

For press and media enquiries please contact The Inhouse Way.