Join the Scheme: Membership of The Property Ombudsman (TPO) demonstrates your commitment to Professional Standards

  • Increases consumer confidence
  • Develops staff knowledge and service standards
  • Saves you and your customer legal fees and time.
  • Enables you to concentrate on your business

Select Your Membership Level:


This covers all disciplines excluding Residential Leasehold Management and includes automatic registration.

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Registration only

This is the minimum legal requirement for all agents dealing in residential sales (UK only) and residential lettings (England only).

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This covers the legal requirement (England only) for agents who manage blocks or multiple residential leasehold properties.

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Application Requirements

What I Need to Know:

You will need to provide a copy of your Professional Indemnity Insurance (PI).

Proof of Client Account for those dealing in residential lettings. 

If you are unable to supply a company registration number and/or VAT number Proof of Identification will be required.

TPO strongly recommend that residential letting agents obtain Client Money Protection insurance.

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