Our Salisbury office employs around 70 members of staff tasked with varying duties: from membership and complaints administration to complaints mediation and investigation.

As a free, impartial and independent service for consumers, we help people to settle complaints in relation to property agents. By providing a service for people from all backgrounds and all parts of the community, we ensure that those we employ value and reflect this diversity.

The work experience, academic and professional qualifications of our employees are as varied as the work we do and we aim to employ people with the right work ethic, experience and ability to fulfil the often complex and pressured roles within our company.


Current Vacancies

Are you interested in joining our team? If so, we would love to hear from you.  Please email your CV and covering letter clearly stating which position you wish to apply for to: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Post Administrator

Milford House, Salisbury

Salary:  £19,008.11 p/a 

(for full-time)

Hours of work: Full-time; job share considered, so when applying please confirm your preferred hours

The Property Ombudsman is looking for a Post Administrator to administer the incoming post and group mailboxes. 

You will accurately create and/or amend complaint records where appropriate in line with current TPO procedures, as well as accurately log and distribute correspondence to the appropriate team or colleague.

The successful candidate will report directly to the Customer Service Manager. For a full job description, please click here.

Applications should be received no later than 5pm on Wednesday, 19 December 2018

What We Offer

Careers at The Property Ombudsman

As well as training and outstanding opportunities for career development, as part of our overall remuneration package, we offer a number of core benefits including:

  • Company pension scheme
  • Employee assistance programme
  • Life assurance scheme
  • Childcare Vouchers
  • Eye Test Vouchers
  • Season Ticket Loan Scheme