Our Salisbury office employs around 70 members of staff tasked with varying duties: from membership and complaints administration to complaints mediation and investigation.
As a free, impartial and independent service for consumers, we help people to settle complaints in relation to property agents. By providing a service for people from all backgrounds and all parts of the community, we ensure that those we employ value and reflect this diversity.
The work experience, academic and professional qualifications of our employees are as varied as the work we do and we aim to employ people with the right work ethic, experience and ability to fulfil the often complex and pressured roles within our company.
Customer Service Advisor
Milford House, Salisbury
Salary: £18,635.40 p/a
The Property Ombudsman is looking for a Customer Service Advisor to provide high quality frontline customer service by offering information and guidance to consumers and agents quickly and sensitively. You will also record and respond to all consumer contacts received by telephone in line with TPO procedures.
The successful candidate will report directly to the Customer Service Manager. To see the full job description please click here.