Complaint

In this case the potential buyers, Mr and Mrs H, viewed the property four times before entering into negotiations where a mutually agreeable price was agreed. However, during the conveyancing process it came to light that the storage arrangements described on the draft sales particulars did not form part of the sale. Unfortunately, the transaction broke down and Mr and Mrs H sought reimbursement of their costs from the Agent.

Complaint

Following her purchase of the property, the buyer, Ms F, asserted that the Agent had misrepresented the property by listing incorrect directional aspects on the sales particulars and that, as a result of this misinformation she would experience ongoing inconvenience until such times as she sold the property.

Complaint

Following their successful purchase, Mr and Mrs D (the Buyers) complained that the Agent had failed to inform them of a proposed development which would impair the view from the property. Mr and Mrs D considered that the Agent was in breach of the Property Misdescriptions Act and Paragraph 4h of the Code of Practice.

Complaint
Following their withdrawal from the transaction, Mr and Mrs A (the Potential Buyers) complained that the Agent had not divulged the full details of a local farmer’s tenancy claim for occupancy of all of the land attached to the property. Mr and Mrs A said the sales particulars had not included any reference to the dispute, yet the Agent had been aware of the problem six months before they began marketing the property as the farmer’s representative had written to the Agent setting out the claim. The Potential Buyers also asserted that the Agent had failed to divulge the extent of the land that the farmer was
claiming a tenancy on when they asked the Agent a direct question during the first viewing. The Agent acknowledged that they had received the letter, but said that, as it was unclear whether the farmer had any valid claim on the land, they did not include any details in the sales particulars.