Dear Members, 

I am writing to advise you of some changes to our membership fee structure which will be implemented for renewals from January 2020.

You may be contacted at some point to find out whether you would be interested in taking part in the mediation pilot. The pilot runs until July 2019 and the service is currently free for both consumers and member agents of the Property Ombudsman Scheme. If you would like to find out more about the pilot, or how mediation might benefit your agency, please visit http://www.mediatornetwork.org/tpo-services.