Any agent registered with TPO is required to follow the General Membership Obligations. Those who have joined TPO under the Membership category have signed up to follow the TPO Code of Practice (approved by CTSI) demonstrating that their company operates to the highest standards and are committed to raising standards across the industry.
Members are required to complete the compliance survey exercise which will give peace of mind that your business is meeting the TPO member obligations as set out in the Codes of Practice (Residential Sales and Residential Lettings).
The compliance survey also covers some of the checks made by Trading Standards Officers (TSO) in the following areas.
- Display of Redress Provider
- Money Laundering Registration
- Client Money Protection