TPO Office

The role of the TPO office is to:

  • Consider and resolve complaints against member agents.
  • Report to the TPO Board.
  • Administer Membership of the TPO scheme.


Senior Management Team: 

Ombudsman and Chief Executive

Rebecca Marsh

Director of Casework and Deputy Ombudsman

Jane Erskine 

Director of Finance

Sandra Weeks

Director of Operations & Data Protection Officer

Amanda Stiggants

Director of Policy

Peter Habert