Articles tagged with: Inspections

A Missed Opportunity

Published on Wednesday, 23 May 2012. Posted in Case Studies

Complaint

The Landlords had instructed the Agent to let and manage the Property for a period of more than 19 months. However, following the Tenants vacating the Property, the Landlords subsequently spent £1,500 repairing damage caused by prolonged misuse and a lack of care and cleaning by the Tenants. They claimed on the deposit and sought the balance of their losses from the Agent.

Communication and Inspections

Published on Wednesday, 23 May 2012. Posted in Case Studies

Complaint
The Landlord complained about the Agent’s failure to carry out inspections, arrange for
appropriate remedial works to be undertaken and to communicate effectively with her throughout the Tenancy. The Landlord also blamed the Agent’s management for the poor condition that the Property was left in at the end of the Tenancy and the costs incurred by her to return the Property to a satisfactory condition.