Latest TPO updates:

Annual Report: Property search ‘fails’ to mention land earmarked for a new town

Published on Tuesday, 04 October 2016. Posted in Case Studies

TPO’s work with other trade bodies and Compliance Boards adds to the scheme’s unrivalled knowledge of all sectors of the property industry. This case concerns the actions of a search provider after a buyer alleged it had failed to disclose a planning application for a new town in the vicinity of the property she had purchased.

Annual Report: The risk of buying blind at auctions

Published on Tuesday, 04 October 2016. Posted in Case Studies

This buyer thought he had bought a two bed property at an auction, only to discover the house had just one bedroom. The Ombudsman’s role in this case was to unravel the events that proceeded the auction, and the actions of the agent on the day itself before the gavel fell.

Annual Report: Referencing & Rent Arrears

Published on Tuesday, 04 October 2016. Posted in Case Studies

This landlord claimed their agent was negligent and in breach of contract for its failure to adequately reference two tenants who went on to accrue significant arrears, resulting in a court possession order. The agent, who used a recognised third party referencing company, disputed the claims and the landlord lodged a complaint with TPO seeking nearly £20,000 for rent arrears together with compensation for emotional trauma and distress.

TPO launches programme and announces speakers for its 2016 Conference

Published on Friday, 08 July 2016. Posted in Press Releases

TPO launches programme and announces speakers for its 2016 Conference

Tickets now on sale!

TPO launches programme and announces speakers for its 2016 Conference

The Property Ombudsman (TPO) scheme is delighted to announce that tickets are now on sale for its 2016 Conference “Raising Standards”, taking place on Wednesday 12th October at The National Conference Centre (previously the National Motorcycle Museum), Coventry Road, Solihull, West Midlands B92 0EJ. The National Motorcycle Museum is located directly on the J6 island of the M42, directly opposite the NEC.