Latest TPO updates:

Annual Report: Referencing & Rent Arrears

Published on Tuesday, 04 October 2016. Posted in Case Studies

This landlord claimed their agent was negligent and in breach of contract for its failure to adequately reference two tenants who went on to accrue significant arrears, resulting in a court possession order. The agent, who used a recognised third party referencing company, disputed the claims and the landlord lodged a complaint with TPO seeking nearly £20,000 for rent arrears together with compensation for emotional trauma and distress.

TPO launches programme and announces speakers for its 2016 Conference

Published on Friday, 08 July 2016. Posted in Press Releases

TPO launches programme and announces speakers for its 2016 Conference

Tickets now on sale!

TPO launches programme and announces speakers for its 2016 Conference

The Property Ombudsman (TPO) scheme is delighted to announce that tickets are now on sale for its 2016 Conference “Raising Standards”, taking place on Wednesday 12th October at The National Conference Centre (previously the National Motorcycle Museum), Coventry Road, Solihull, West Midlands B92 0EJ. The National Motorcycle Museum is located directly on the J6 island of the M42, directly opposite the NEC.

Two letting agents in Southampton expelled from The Property Ombudsman scheme and from registration for lettings redress

Published on Wednesday, 04 May 2016. Posted in Press Releases

Consumers are being warned by the UK’s largest property redress scheme about the actions of two lettings agents based in Southampton. Both agencies, trading as ‘The Flat Agency & Michael Browns Ltd’ and ‘Property Vibe Ltd’, were expelled from lettings redress membership of The Property Ombudsman (TPO) scheme for a minimum period of three years.