The potential tenants, Mr and Mrs B signed the tenancy agreement several weeks in advance of the tenancy starting. However, during their moving preparations, the Agent informed them of the landlord’s intention to develop the shed in the garden into a studio for him to work from. Mr and Mrs B were understandably unhappy about the situation (especially as Mrs B intended to work from home) and considered the property to be no longer suitable. Despite the Agent’s attempts to negotiate a solution, Mr and Mrs B withdrew from the transaction and all monies paid were returned to them. However, they were faced with the inconvenience of finding another property at short notice and asserted that the Agent had known about the landlord’s plans at an early stage but had failed to disclose the same.