On 1st October, The Property Ombudsman (TPO) scheme will issue updated versions of all its Codes of Practice in order to address emerging industry issues; primarily the manipulation of internet portals, coined ‘portal juggling’.
Access to properties can cause serious issues if the right of way is not documented, says Katrine Sporle, Property Ombudsman.
TPO launches online survey for UK lettings industry to support the Government’s CMP review
The Property Ombudsman (TPO) scheme is delighted to announce that BBC Radio 4 Presenter, Winifred Robinson, will be joining its national Conference on 12th October 2016 as a consumer panellist.
If an agent intends to charge a 'performance fee' it must be clear before he goes on stage, says Katrine Sporle, Property Ombudsman.
The Property Ombudsman (TPO) scheme is delighted to announce that tickets are now on sale for its 2016 Conference “Raising Standards”, taking place on Wednesday 12th October at The National Conference Centre (previously the National Motorcycle Museum), Coventry Road, Solihull, West Midlands B92 0EJ. The National Motorcycle Museum is located directly on the J6 island of the M42, directly opposite the NEC.
The Property Ombudsman, Katrine Sporle, highlights a case study dealing with property marketing...
The Property Ombudsman scheme (TPO) is in full support of a new initiative launched yesterday by The National Approved Letting Scheme (NALS), an Effective Enforcement Toolkit, created to help local authorities tackle rogue letting agents who fail to comply with the law.
Congratulations to TPO members who celebrated success at the Lettings Agency of the Year Awards
New figures confirm a record number of agents are now following TPO’s Lettings Code of Practice, which offers enhanced safeguards for consumers.
Consumers are being warned by the UK’s largest property redress scheme about the actions of two lettings agents based in Southampton. Both agencies, trading as ‘The Flat Agency & Michael Browns Ltd’ and ‘Property Vibe Ltd’, were expelled from lettings redress membership of The Property Ombudsman (TPO) scheme for a minimum period of three years.
"Take great care when selling retirement property, to avoid accusations of neglect", says Katrine Sporle, The Property Ombudsman.
The new Property Ombudsman, Katrine Sporle CBE, highlights a case study dealing with the internal measurements of a property...
TPO shares an 'Open letter' from the Competition & Markets Authority (CMA) which issued a press announcement today…
"Moving in: make all the arrangements crystal clear or it can reflect badly on you", says Katrine Sporle, The Property Ombudsman.
"When is a flat not a flat? When it’s afloat…” says Katrine Sporle, The Property Ombudsman.
The new Property Ombudsman, Katrine Sporle CBE, wants consumers and agents to be clear about her role...
A new Service Level Agreement (SLA) between the UK's largest government-approved property redress scheme, The Property Ombudsman (TPO), and The British Association of Removers (BAR) has been announced. The new agreement entitles all 420 BAR-registered firms to automatically gain TPO membership, which will enable TPO to help more home movers resolve their complaints through the scheme’s independent and impartial dispute resolution service.
"Selling a property to a tenant? Be very clear about the fees," says Katrine Sporle, The Property Ombudsman.
Following the success of its first ever industry conference last year, The Property Ombudsman (TPO) scheme is delighted to officially announce that there will be a 2016 conference which will take place on Wednesday 12th October at the same venue, The National Motorcycle Museum in Solihull.
