Lettings Redress: TPO Update
I wanted to personally write to you with an update concerning new legislative changes for letting agents and property management agents in England. Contrary to press articles published today, the Department for Communities and Local Government (DCLG) has said that no statement has been issued to confirm the enforcement date of new legislation that will make it a legal requirement for letting agents to register with an approved redress scheme. We understand a DCLG announcement is imminent, following which we will ensure copies are shared via email, Twitter and our website. The Property Ombudsman (TPO) scheme was approved by The Department for Communities and Local Government earlier this year and is the largest scheme of its kind, with more than 11,500 lettings agents already registering with TPO voluntarily and following the scheme's unique Code of Practice, which represents best practice in the industry and has been proven to raise standards.