I’m pleased to confirm that with effect from 1st January 2014, The Property Ombudsman (TPO) is launching a new Code of Practice for Buying Agents.
We’ve listened to member feedback and recognised that buying agents are a growing market sector in its own right which required its own Code of Practice.
The new Code will be a first for the industry and reflects our ongoing commitment to recognise new and emerging market sectors.
I’d like to take this opportunity to thank the TPO members who shared their insight and provided feedback during the drafting of this Code - their input was essential and deeply valued by the TPO Council.
I have provided some further information below in the form of a Q&A to assist with any questions you may have ahead of the new Code’s implementation.
Gerry Fitzjohn, Vice Chairman, The Property Ombudsman