Telephone Answering and Live Chat from Moneypenny
Our service is simple. Your team looks after telephone calls and chats whenever they can. And when they’re particularly busy, or when staffing levels are low, your calls and chats are routed seamlessly to your dedicated UK-based Moneypenny Receptionist. Fully briefed by you, they answer calls and chats exactly as if based in your office, sending detailed messages back to your team or putting urgent calls through to mobiles or direct lines.
Try Moneypenny for free
Gain a key insight into the times your office needs support. With no charges and instant set-up, you could be briefing your Moneypenny Receptionist today.
0333 202 1005
The DPS is the UK’s largest supplier of tenancy deposit protection. We’ve protected over 6 million deposits since 2007, repaying more than £3 billion to letting agents, landlords and tenants, and customers rate our contact centre over 9/10. As the home of deposit protection, we’ve got it covered.
Compliance in a Box from Landmark combines your AML and CPR compliance under one roof with our one-stop-shop compliance toolkit.
From one pay-as-you-go account you can undertake and evidence:
- Verification of buyers and sellers within a minute inc PEPs and those on sanctions lists
- Enhanced due diligence where your risk assessment identifies it is needed
- Confirmation of home owners, boundaries & beneficial owners
- CPR compliance including electronic property information questionnaire & fixtures & fittings forms with a complete time and date stamped audit trail of all compliance activity.
Propertymark promotes the highest standards of professionalism within the property industry. We encourage consumers to actively seek out our members when involved in any kind of property transaction.
Propertymark gives you the credibility of being part of a respected association, along with a whole host of other benefits. Come find us to see how becoming a member can benefit you.
- 01926 4968000
Chapps stands for “Checking Apps". We specialise in creating Apps for the property management industry. We built a platform of unique and professional Apps, which can effectively keep track of your maintenance data, as well as organise your inspections and inspectors.
That’s where Chapps comes in.
We offer you different Apps for the different inspection challenges you are confronted with.
Discover the Rental Inspector, Building Inspector and Dorm Inspector App.
So, throw away those spreadsheets and get organized with Chapps!
Discover the Chapps Inspection Solutions at Stand 16.
Alan Boswell Group is one of the UK’s largest independent insurance brokers and has served the buy-to-let property sector for over 25 years. We’re fully independent, and that means we are not tied to any one insurance company, allowing us to be totally impartial in our advice. As well as looking after thousands of direct landlords, we provide tailored solutions for Landlord Associations, Letting and Managing Agents. Our clients also benefit from our in-house Claims Team and Loss Adjuster, as well as access to expert Risk Management advice. In 2018 we were named Best Landlord Insurance Provider at the National LIS Awards, demonstrating our commitment to providing excellent advice and service to Landlords across the UK.
01603 218 031
ARPM provides a professional, white-labelled and high-quality outsourced property management service to estate and letting agents across England and Wales. Their expert and dedicated property management team can deliver a range of tailored, flexible and cost-effective solutions from pre-tenancy administration, rent collection or property maintenance, to the complete management of your portfolio.
Lonsdale Insurance Brokers are multi-disciplined insurance specialists with full and direct access to Lloyd’s of London and the general Insurance markets. Lonsdale’s expert brokers have been managing the insurance needs of property professionals for over 45 years and are constantly working to provide cost effective insurance solutions.
We are passionate about property related risk and delighted to be exhibiting at the 2019 Property Ombudsman Conference.
If you wish to arrange a call back, please email your renewal date to
Tenancy Deposit Scheme (TDS) is the longest serving, government-approved, not-for-profit tenancy deposit protection provider, allowing agents to access the best Insured scheme rates, or free Custodial tenancy deposit protection.
TDS protects over 1.3 million deposits across England and Wales and offers a free dispute resolution service to help resolve any disputes that may arise between agents/landlords and tenants; via a professional, impartial adjudicator.
VOA Private Rental Market statistics and Office for National Statistics IPHRP rental price index bring together rental data from a wide representation of Letting Agents. Official statistics support research, policy making and even commercial use under the Open Government Licence. Please take the opportunity to visit us on Stand 5 in The Waterloo Suite to talk to one of our team and learn more about this important collaboration.
Alternatively visit our website www.voa.gov.uk, or call us on 03000 502502
Looking for a smarter way to manage the home buying process? mio can help speed up your transactions, reduce your fall-through rates, and help you to win more business.
Transparency across the chain to help transactions get moving
Powered by tmgroup, mio builds on nearly 20 years’ experience in streamlining the property transaction by addressing the silos of sales progression and communication that typically slow down the home buying and selling process.
With tools and features designed to increase transparency of the chain, as well as branch productivity, mio helps your transactions get moving;
- Integrations to mitigate rekeying of data and help automate the chain building for everyone to view.
- Streamlined sales progression – with data feeds from conveyancers, lenders and surveyors that can automate the process.
- Important notes and contacts digitised and stored in one place.
- Centralised communications across the branch.
- Certainty that your messages have been safely delivered and read.
Reducing the number of phone calls received from anxious homemovers
Homemovers also benefit from a flexible, proactive approach to their move, with quick and easy access 24/7 at their fingertips, in-app messaging, as well as regular updates, tasks and reminders creating more certainty that their house move is on track. All of these features and more help to reduce the number of chasing calls they make to their Estate Agent and Conveyancer – and save you even more time!
Vouch -Tenant referencing that pay you!
Vouch is a fully automated, intelligent referencing system designed by letting agents for letting agents. Giving you the control and flexibility you need with the major benefits of cost saving and income generation. A full tenant reference for only £5! On top of this we offer you a great range of integrated income streams to help replace the income lost by the tenant fee ban! Earn over £100 per property!
Vouch is not just a referencing tool, if required it can also automate the utility notification process and supply a full range of rent guarantee products as well as tenants and landlords insurance. All designed to earn you money!
Vouch can not only save you around 75% on your current referencing costs but also generate some vital new income streams to help combat the tenant fee ban.
Do you have your Client Money Protection in place? From 1st April 2019, agents operating in the private rented sector in England joined those in Scotland and Wales in being required by law to belong to an approved Client Money Protection scheme.
Money Shield is a Government approved, Client Money Protection (CMP) scheme, administered by Propertymark, which enables lettings and estate agents to reassure tenants, landlords, buyers and vendors that their money is safe.
Applying to join Money Shield is straight forward and cost effective.
Search https://money-shield.co.uk/ to find out more
Mediator Network tailors and delivers mediation services for large, affiliate organisations, such as The Property Ombudsman.
We have been providing mediation services for dispute resolution to TPO members for the last nine months, through our extensive network of mediators. Our mediators are experienced in the property sector and have been trained by TPO in the types of matters and disputes likely to be seen within the industry.
Visit our stand at the conference for more about how mediation can resolve matters you’re facing in your business - or contact us below to book a private chat in advance:
Offering a complete communications service for business, we provide up to date, market leading solutions in this ever-evolving field.
We are experts in fixed line internet services, hosted telephone systems, Microsoft Office 365 and reliable Wi-Fi.
Connecting your business to allow you the flexibility, security and freedom to work effectively whether in the office, visiting clients or on the road; and allowing you to easily manage your telephone communications and data whilst enabling your employees to maximise their productivity and your companies potential.
Need to get to a meeting but still on the phone to an important client?
Seamlessly transfer the call from your desk handset to your mobile app mid call, so that you can continue talking on route to your meeting!
Visit us at Stand 6 so that we can show you how to transform your business with up to date technology and solutions.
More to be announced
- (Each confirmed exhibitor will have a bio and information about them in due course)
Exhibitor Guidance and information
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