Top-performing agents fly the flag for The Property Ombudsman scheme at prestigious awards event

Published on Tuesday, 06 December 2016.

Property Ombudsman praises the TPO member agents for scooping 71 awards at the coveted Estate Agent of the Year Awards 2016.

Member agents from The Property Ombudsman (TPO) scheme swept the board at last week’s awards, which took place on Friday 2nd December at the Hilton Metropole in London.

The awards attracted top-performing agents throughout the UK, with TPO member agents picking up 71 awards across 51 categories at the ceremony.

Katrine Sporle, Property Ombudsman, was Chair of Judges, which recognised estate agents, new homes, auctions, buying agents, prestige agents, while also celebrating top-performing firms for their customer service, website presence, social media activity, corporate social responsibility and training & development.

Speaking after the event, Katrine said: “The awards were an excellent celebration of best practice with 71 TPO member agents flying the flag for the scheme and collecting a prize for their hard work, innovation and dedication.

“It was a huge privilege to chair the judging panel for these coveted awards. I stand in awe of the judges who undertook a rigorous assessment of the entrants; this was no mean feat given the fantastic standard of the submissions.”

The awards included several categories to recognise individual success, with Peter Rollings awarded Outstanding Contribution to Estate Agency for his outstanding work over the past 30 years.

Katrine added: “These awards are a welcome antidote to my role as Ombudsman and it was a joy to see so many TPO agents win – these firms clearly demonstrated their commitment to customer excellence in all that they do.”