Corporate Reference, Policy & Procedures

• Articles of Association

• Summary Explanatory Note of the Articles of Association

• Complaints about our service

• Memorandum of Understanding Between Redress Schemes

• Oral Hearings

• Single Equality Scheme

• Social Media Policy

• Terms of Reference for The Property Ombudsman Scheme

• TPO Property Sector Directory (Definitions, Descriptions & Acronyms)

• Unreasonable Behaviour Policy

• Agreements, Protection and Acknowledgement