Residential Leasehold Management

This applies to agents who deal in property management work (manage blocks or multiple residential leasehold properties on behalf of the freeholder, head leaseholder or residents' management company).

  • Covers the minimum legal requirement under the Enterprise and Regulatory Reform Act 2013.

  • Please read the following document for full details of the Membership Obligations

  • Residential Leasehold Management is chargeable per company, not per office.

  • For companies with more than 2,000 units per legal entity, there are two options:

    • 1) Register each RLM legal entity for an annual subscription which includes 10 complaints per annum per legal entity and thereafter fees are charged for Early Resolution cases and Full Reviews.

    • 2) Register each RLM legal entity for an annual subscription and all cases would attract a fee for Early Resolution cases and Full Reviews.

  • The cost of RLM (companies less than 2,000 units per legal entity) membership is £324, per company including VAT.

Application Requirements

What I Need to Know:

You will need to provide a copy of your Professional Indemnity Insurance (PI).

Proof of Client Account for those dealing in residential lettings. 

If you are unable to supply a company registration number and/or VAT number Proof of Identification will be required.

TPO strongly recommend that residential letting agents obtain Client Money Protection insurance.

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