The Property Ombudsman

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  • Covid-19 Updates
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Help For Consumers

UK Government - Support for Tenants, Landlords, Buyers and Sellers

  • Welsh Government Guidance - COVID-19 Housing Guidance
  • Welsh Government Guidance - Moving home during the coronavirus pandemic
  • MHCLG Announcement - Ban on evictions extended by 2 months to further protect renters
  • MHCLG Guidance - Renting: Guidance for Landlords, Tenants and Local Authorities
  • MHCLG Guidance - Social Distancing Measures
  • Housing Secretary sets out plan to re-start housing market
  • Government advice on home moving during the coronavirus (COVID-19) outbreak
  • Department for Business, Energy and Industrial Strategy: Working safely during coronavirus 
  • Government advice on home moving during the coronavirus (COVID-19) outbreak
  • Government support available for landlords and renters reflecting the current coronavirus (COVID-19) outbreak
  • COVID-19: guidance for households with possible coronavirus infection

Rent Smart Wales – Support for Tenants

  • Rent Smart Covid-19 Information
  • COVID-19 and renting: guidance for landlords, tenants and local authorities

Shelter

  • Coronavirus Housing Advice for Tenants

Citizens Advice – Coronavirus

  • Advice if you can’t pay your bills because of coronavirus

 Property Checklists

  • Preparing your property for a property professional visit
  • What you have to do before and after viewings/assessments
  • How to prepare and move your belongings

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    Lines open: Monday - Friday, 09:00 - 16:30 (excluding bank holidays)

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Consumers are reminded that postal enquiries may take longer to process whilst we are working from home. We encourage all enquiries to be sent to the following email address where possible: admin@tpos.co.uk.

Registered in England No: 3339975 - Registered Office: Milford House, 43 - 55 Milford Street, Salisbury, Wiltshire, SP1 2BP

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