The Property Ombudsman

The Property Ombudsman
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  • Agent Guidance

Agent Guidance

Guidance notes have been put together by the Ombudsman on the following topics to help improve the standards within the industry.

  • Understanding the possession action process: A guide for private landlords in England and Wales

  • Electrical Safety Standards - Guidance for Landlords and Tenants
  • Canvassing for New Business
  • Guidance for Agents - The TPO Process
  • Guidance for Estate Agents - CPRS
  • Guidance for Letting Agents - CPRS
  • Dealing with Vulnerable Consumers
  • Sales Agency Agreements
  • Lettings Agency Agreements
  • Sale by Tender
  • Legal Requirements under the Consumer Rights Act 2015
  • NTSELAT - Referral Fees Guidance
  • Dual Fees
  • Guidance for Letting Agents - Access to a Tenanted Property
  • Guidance for Agents - Competition Law
  • Oral Hearings
  • Guidance relating to Transitional Provisions
  • NTSELAT - Guidance for CPRs

Primary Authority Assured Advice

 

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      • 01722 333306
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      • admin@tpos.co.uk
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Correspondence Notice:

Consumers are reminded that postal enquiries may take longer to process whilst we are working from home. We encourage all enquiries to be sent to the following email address where possible: admin@tpos.co.uk.

Registered in England No: 3339975 - Registered Office: Milford House, 43 - 55 Milford Street, Salisbury, Wiltshire, SP1 2BP

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