Following the success of its first ever industry conference last year, The Property Ombudsman (TPO) scheme is delighted to officially announce that there will be a 2016 conference which will take place on Wednesday 12th October at the same venue, The National Motorcycle Museum in Solihull.
Gerry Fitzjohn, newly appointed Chairman of TPO, said: “TPO’s 2015 Conference: ‘Raise Your Standards’ was a pleasure to organise. The positive feedback we received from both our member and non-member agents was overwhelming. We heard firsthand what a difference it made in helping to grow the industry’s knowledge and understanding of current legislation and best practice. Plans are already underway for TPO’s 2016 Conference and it will be bigger and better but with the same simple aim; to help raise standards and improve customer service within the property industry.
“One particular highlight of our first conference was the workshops where delegates were presented with real-life examples of both sales and lettings consumer complaints, giving them the chance to ‘become the Ombudsman’ for an hour, which will run again this year with a new format.
“It’s set to be another great event so please save the date now; Wednesday 12th October.”
Tim Wakelin, Property Industry Trainer, Speaker and Consultant, will once again facilitate the conference, responsible for leading delegates through the course of the day.
Tim comments: “It was great to see so many influential delegates from across the property industry together in one place. The whole event had a fantastic atmosphere and the speakers provided incisive up-to-date comment. It was a pleasure to play a part in such a great event, which I am sure will become a must attend fixture for property professionals throughout the UK and I am delighted to have been asked to facilitate the 2016 Conference.”