Client Money Protection

What is client money protection (CMP)?

CMP is an insurance that reimburses tenants or landlords if their deposit or rental income is stolen or misused by their letting agent. From 1st April 2019, CMP is a mandatory requirement for letting agents who handle client money (for example collecting rent/tenancy deposits).

How do I make a client money protection (CMP) claim?

You will need to contact the CMP scheme which the agent has joined. Agents are required to display their CMP membership on their websites and in their literature.