Self Assessment Tool: See if we can help with your complaint

> Is the agent a member of TPO?

If you are unable to find the agent, click "Not Listed"

Back Yes the Agent is a Member Not Listed

We are unable to consider a complaint against an agent who is not registered with us.

If the agent you are dealing with is not registered with TPO it may be that they are registered with an alternative redress scheme.

Alternatively, if you are still unsure please contact us for further guidance.

About This Tool

We have created this self-assessment tool to guide you through the process you are required to follow before we are able to consider a complaint.