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Other ways to contact us

By phone

Consumers: 01722 333306

Businesses: 01722 335458

Our phone lines are open on Monday to Friday, 09:00 to 16:30 (excluding bank holidays). Our enquiries line will be closed between 09:00 and 09:30 on the 1st and 3rd Wednesday of every month for staff training. Changes to opening hours or technical issues with our customer service channels will be communicated on our homepage and/or social media channels listed below.

By post

The Property Ombudsman
Unit 159756, PO Box 7169, Poole, BH15 9EL

Please note processing times for postal enquiries can be longer so please use other channels for urgent enquiries.