The TPO Board

The role of the Board is to manage the business of the Company, raise sufficient funds from member agents to administer the scheme and to represent the member agents.

Our current Board members consist of:

  • Gerry Fitzjohn

    Gerry Fitzjohn, Board Chairman

    Gerry Fitzjohn was appointed as Board Chairman in January 2016, prior to which he had served as Vice Chairman since 2010, the same year he became a Board representative on TPO’s Disciplinary and Standards Committee.

    Gerry Fitzjohn first began serving on the TPO Board in 2000 and has been involved in the property industry for over 40 years. His career in the estate agency business saw him progress from a Sales Negotiator for Taylors Estate Agents in Stony Stratford in 1974 to Director of Countrywide Assured PLC and Countrywide PLC. As National Sales Director, Gerry was responsible for several high profile mergers and acquisitions which saw Countrywide grow to become the UK’s largest estate agent and mortgage broker, which operated more than 40 of the high street’s biggest and best known property brands, in a network spanning 1,100 offices, 6,500 branch staff, and  750 mortgage consultants. 

  • michael-stoop

    Michael Stoop, Vice Chairman of the Board

    Michael Stoop was appointed to Vice Chairman of the Board in December 2014. He has served as a Board member of TPO since November 2003. Michael was also a member of the Disciplinary Standards Committee from 2008-2012.

    Michael has nearly four decades of estate agency experience and is a Fellow of both the Royal Institution of Chartered Surveyors and the National Association of Estate Agents.


 Board Members Elected from Member Agencies

  • Peter Fuller, Romans
  • Dorian Gonsalves, Belvoir
  • Ed Mead, Douglas and Gordon
  • Oliver Blake, LSL Property Services plc
  • Paul Smith, Spicerhaart
  • Jonathan Hopper, Garrington
  • Jacqueline Stone, Connells Group
  • David Westgate, Andrews


  • Moore Stephens

Representatives from Trade Associations

  • National Federation of Property Professionals
  • Royal Institution of Chartered Surveyors


Careers at The Property Ombudsman

If you are interested in working for TPO, please visit our Careers page for a list of Current Vacancies.