Red door

Please Note: All references to the masculine include the feminine on TPO website and documents.

Interim Report

The Consumer Protection from Unfair Trading Regulations 2008 Interim Report 2 2013

The Ombudsman's second Interim Report for 2013 includes the latest membership and enquiry statistics and consumer case studies for sales and lettings that were supported by the Ombudsman. The Report also includes The Ombudsman's thoughts on this year's ruling from the Advertising Standards Authority (ASA) and the impact of new The Consumer Protection from Unfair Trading Regulations (2008). N.B. This edition includes a special a special 3-page guidance document on The Consumer Protection from Unfair Trading Regulations for letting agents (a sales guidance document can be found under 'Previous Reports' in Interim Report 1 ).

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Previous Reports
2013
Interim Report 1 | Download Report
2012
Interim Report 2 | Download Report

Interim Report 1 | Download Report
2011
Interim Report 2 | Download Report

Interim Report 1 | Download Report
2010
Interim Report 2 | Download Report

Interim Report 1 | Download Report
2009
3rd Quarterly Report 2009 | Download Low Res

2nd Quarterly Report 2009 | Download High Res | Download Low Res

1st Quarterly Report 2009 | Download High Res | Download Low Res
2008
3rd Quarterly Report 2008 | Download High Res | Download Low Res

2nd Quarterly Report 2008 | Download High Res | Download Low Res

1st Quarterly Report 2008 | Download High Res | Download Low Res