Members comply with our Codes of Practice for the disciplines they have subscribed to.
Customer satisfaction and code compliance surveys are carried out on a random sample of agents on a regular basis. The results for those agents surveyed can be viewed by clicking on the Survey Report button.
The views and opinions provided by consumers who have taken part in our surveys, have not been verified and do not represent the views of The Property Ombudsman Ltd.
Estate agents that have registered to cover them for the minimum legal requirement to be able to trade in residential sales within the UK. These agents do not subscribe to our Code of Practice for Residential Sales and are not permitted to use our brand or logo.