Red door

Please Note: All references to the masculine include the feminine on TPO website and documents.

Contact Us

Please note: As of Monday 29th September 2014, the new opening hours for the Enquiry Line will be 9am to 1pm Monday to Friday.

The Property Ombudsman
Milford House
43-55 Milford Street
Wiltshire SP1 2BP

Tel: 01722 333306
Fax: 01722 332296

Membership Enquiries
For joining the scheme and changes to membership click here

Finance Department
For credit control/payment of accounts:

Press and Media Enquiries

Gemma Stacey
Press & Communications Manager
Tel: 07415 684548

Please note: The Press Office cannot advise consumers or provide updates on specific complaints. Consumers can call 01722 333306 or complete an online form on to ensure their enquiry is picked up by the appropriate team.

Consumer Enquiries Form

To help us answer your enquiry effectively, please complete as much information as you can on the form below:

We will use this email address to correspond with you.

If your enquiry relates to a particular Firm, please give their details here. Please include the first line of their address and postcode; this will avoid possible confusion between firms with similar names.

By submitting this form, I consent to TPO exchanging information about my enquiry and the content of this email with the Agent concerned and any other relevant parties, if required in order to deal with my enquiry effectively.